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Bosch vs Milwaukee vs Dewalt vs Makita

The chart above shows website traffic to each company’s main website. It doesn’t take into consideration tool sales, units sold, product specific websites (ie boschedge.com, boschdaredevil.com, etc) or any other outside factors. The graph simply measures web traffic reported from a 3rd party source. In my mind this is a good measure of what is popular and the overall trend of how a company is doing. Overall I think it is pleasantly surprising that the lines weren’t all strait down. Watch the news or read the paper and all you hear is about how the sky is falling, the economy is in the tank and we are all going back to the dark ages but the year over year numbers are up for 3 out of 4 of the largest power tool companies. Again these are just web traffic numbers and not sales or profit numbers, but that’s still pretty positive I think. 

The obvious thing that jumps out is what’s going on with Dewalt? Historically it’s been arguably the most popular tool brand, with tons of very loyal customers however recently the talk in forums has been a little more on the sour side. Black & Decker now owns Dewalt as well as Porter Cable and the overall perception I have read from loyal users is that the quality has definitely come down. The die hard Porter Cable guys are possibly the most unhappy (unfortunately they don’t have their own website; it’s a shared site with Delta and other products so we can’t look at it in the chart). Years ago Porter Cable was considered one of the highest quality professional tool brands on the market, now they are comparable to Ryobi, better for a DIY occasional user.

The second thing that jumped out to me is that Bosch Tools is up 95% in web traffic from last year. That is awesome! There have been some exciting new products including a completely new 18V cordless line, new 12V Max tool and a wide array of new accessories but overall I don’t think this is what is driving the gains. The brand remains very strong, continues to make a high quality product, great innovations in their new products, good marketing and very few layoffs while other companies in general have seen cuts across the board.  

Milwaukee Tools also had some serious gains of 26% in web traffic from the previous 12 months. They had probably the biggest product launches with the new M18 lithium ion line and M12 lithium tool line. Both lines I would consider very successful launches.

Makita Tools also had modest gains but without a new complete line of tools to launches I think they did a good job in keeping traffic up with the new products they did have as well as strong promotions and relationships with MLS, Suzuki, Rockstar and sponsored events.     

Overall I think these numbers are pretty positive and sure lots of people are just window shopping but I think it’s a good look at the overall popularity of the brands and the trends. There are plenty of other tool brands to compare or you might want to see your site’s traffic compared to your competitors, I would strongly encourage anyone to do some comparisons of your own at www.compete.com.     

     

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Comments

"Black & Decker now owns Dewalt"? Before publishing something online please check out the history. DeWalt has never made a tool, other than it's radial arm saw, without being under the umbrella of it's PARENT COMPANY...Black & Decker. Black & Decker bought DeWalt in 1960. You can look at their investor site if you like. As for dissatisfaction or website traffic being down, that can be attributed to two things. 1.) DeWalt sells more tools, than ever other brand you mentioned in your article, combined. So there are bound to be some lemons when you have 70% market share in Cordless tool category and tens of millions of customers. 2.)Alot of misinforation coming from competing brands, if what they say is true then how come they will not put it in print or on their websites....DeWalt does!

I suppose that can out wrong in the post it should say "Black & Decker now owns Porter Cable as well as Dewalt" instead or visa-versa but hopefully people know what I meant because it goes on to talk about Porter Cable.

DeWalt is definitely the market leader and there are lots of die hard users, you included I'm sure, which will probably stay loyal. My thoughts come from my own perceived increase in customer dissatisfaction. Perhaps it’s simply the fact that the few “lemons” just have more places to complain on the internet today?? The only facts I looked at for the post were the web traffic numbers, so hopefully everyone will come to their own conclusions when selecting their next power tool.

I bought a dewalt angle grinder about 10 years ago that is still going strong. I bought a dewalt drill six months ago that did not last 2 weeks. Had it repaired and same problem again. I think their quality has definitely deteriorated.

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